Green and floral

Terms & Conditions

HIRING THE GOODS

  • The prices listed are for one days hire, which covers  up to 4 days, 3 nights  (e.g delivery, your event, collection).

  • All items remain the property of The Vintage Tea Service at all times.

  • You must complete the booking form for your event and this must be in The Vintage Tea Service diary.  If orders are placed before this, there will be no refunds available.

  • You can cancel your order anytime, but your deposit is non-refundable if you cancel less than 30 days prior to your event. Cancellation must be made by email. 

  • I will contact you prior to the date of delivery just to re-confirm and finalise arrangements.  Remaining balance to be paid 14 days prior to delivery. We accept payment through bank transfer, credit and debit cards and Paypal only.  There is no minimum order , but orders under £20 will NOT have access to free delivery, even within the 10 mile radius of my base in Frodsham. I can cater for up to 100 guests.

  • If you decide you would like additional items after booking, please let me know or if you have made an order through the hire shop so that your list of items can be updated.  The Vintage Tea Service is NOT LIABLE for items missed off your inventory, if not informed.

  • Due to the nature of vintage items, there may be signs of wear, such as to gilt, but there will be no chips or cracks to the china.

  • We will always be able to (generally and on most occasions) offer matching trios, but due to the vintage nature of the china, we cannot guarantee large quantities of one style or one particular colour.

  • All items hired from The Vintage Tea Service remain the responsibility of the hirer, including if left at other premises, until return or collection. This includes loss or breakages.

  • A printed inventory of hired items will be signed by the hirer or if at the venue, by a manager (in this case your representative) and The Vintage Tea Service at the point of delivery and collection.

  • The Vintage Tea Service will accept no responsibility in the event of any injury or damages caused by the hire equipment.

  • A damage deposit is required by separate payment prior to delivery of the items for private tea parties, and will be refunded when all items have been returned and checked. The deposit is £50 for up to 24 persons and £100 for orders of 24 and above. For orders of £200 or more the deposit will be 50% of the total hire charge.  You  (as the hirer) are liable for any loss, breakages, cracks or chips of any crockery or goods. The deposit must be in the form of bank transfer/or through your credit/debit card together with your final payment and will be refunded by bank transfer, usually within 72hrs of return. If something is missing, damaged or broken the following charges will apply -

  • Cups, Saucers, Small Plates £7

  • Sugar Bowls and Jugs £7

  • Cake Plates & Cake Stands £15

  • Teapots £35-£55

  • Champagne Flutes/Coupes/Cocktail Glasses £7 each

  • Tall drinks glasses £5 each

  • Missing cutlery : Gold £15, Silver £10

  • Small Vases £3

  • Large Vases £4

*Please do not place any items in a dishwasher or microwave*  

DELIVERY

  • Delivery is free for orders  within a 10 mile radius of Frodsham

  • Orders over 10 miles are charged at 0.50p per mile or £5 each way

  • Orders in excess of 50 miles will have a £10 surcharge in addition to mileage

  • Alternatively, you are very welcome to collect from us!

​And the good bits:

  • We will do all the washing up for free, but please scrape plates, empty sugar bowls, jugs and teapots before re-packing or a cleaning surcharge may apply. Also, please wrap teapots and lids separately to avoid breakages in transportation and for hygiene purposes the gold-plated cutlery must be hand washed by the client, or tarnishing may occur.

WEDDINGS

  • A 20% 'washing-up surcharge of the final cost of the china and accessories hire is charged for weddings with 30 guests.

  • A security deposit for the china and accessories is charged based on the number of guests.   Guest numbers up to 30 the security fee is £150, 31-40 £200.  Any number above 41 the security deposit is £200 for guest numbers up to 60; above 61 the security deposit will be £400. Guest numbers from 80-100 - £500.  You  (as the hirer) are liable for any loss, breakages, cracks or chips of any crockery or goods. The deposit must be in the form of bank transfer/or through your credit/debit card together with your final payment and will be refunded by bank transfer, usually within 72hrs of return. If something is missing, damaged or broken see the charges above.

***WEEKDAY OFFER*** Terms and Conditions

If you fancy having some friends over for a week day tea party, take advantage of the 25% off offer running on Tuesday's and Wednesday's.  The offer is for up to 8 people. 

*     If you require delivery, the charge is not included in the 25% off offer. 

*     This offer is not available for corporate/event/businesses.  The hire period is 2 nights, 1 day only.