We give all of our clients the option to collect and return the tea service(s) and accessories themselves, therefore no delivery and collection charge will be incurred. However, if you want the tea service(s) and accessories delivered to your home or a specific location, you will need to pay the relevant delivery and collection charge. To view the charges, go to the Delivery and Collection Fees page in the hire shop.

We ask all of our clients who hire from us to pay a refundable deposit due to the nature of the products that we offer. When you hire the tea sets and the accessories there is a possibility of damage or loss. Any items that are damaged or lost need to be replaced, a charge will be taken out of the deposit to cover the cost of replacements. You can view the charges on the Breakages and Loss tab at the bottom of each webpage.

Thr deposit is £50 for up to 24 persons and £100 for orders of 25 and above. For orders of £200 or more the deposit will be 50% of the total hire charge.

After all of the tea sets and accessories have been checked, the deposit, minus any deductions will be refunded with 48 hours.

If any items get damaged or lost, you will be responsible for the cost. The amount will be deducted from your deposit, which is charged separately from the hire fee.

Tell us, when you bring back the services or we collect them.

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